3:58, EET
February 1, 2019
Hello,
I made a download request in https://www.prosysopc.com/products/opc-ua-simulation-server/.
How long do they usually take before they send me an email?
15:47, EET
Moderators
February 1, 2019
Hello. As stated in the download request page, we require that the downloader provides his organizational email address. That’s because we have a policy where we require our partners to provide information about their corporate status. And any downloader who follows this requirement immediately receives an automatic email reply containing the download link of Prosys OPC UA Simulation Server. If a downloader submits Gmail, Hotmail, 163, etc., his download request will be handled by our sales team and typically, the downloader will received a information request email from us within one or two days.
If the downloader submits a invalid email address, we are not able to send any notification to him. Therefore, please follow the requirements on the download page and fill out the fields with proper information. You will receive a prompt reply with the download link.
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